Slow video streaming
How did KITABOO resolve it using advanced technology?
How a Premier Higher Education Publisher increased their User Count by 50% with KITABOO
Challenges
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- Slow video streaming in eBooks
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- Heavy eBooks caused lag in the eReader
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- Integrating customized user subscription model
Solutions
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- Enabled high quality streaming experience by rendering compatibility with the right video hosting platforms
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- AWS hosting with updated CDN configurations
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- Integration with KITABOO facilitated in creating a better customer experience through customized user subscription
Slow video streaming caused a huge impact in delivering the best to the end user. KITABOO’s advanced technological features gives it a seamless compatibility with the leading video hosting platforms. To resolve this technical lagging, KITABOO helped host these videos on third party video hosting platforms and then integrated it on the KITABOO eReader to make the video streaming experience faster than before.
Kitaboo: A proven high scale digital textbook platform
Deployed in more than 20 countries
How did KITABOO enable
High-Tech eReader performance?
eBooks with multimedia content such as images, audio, video, animations, and interactive elements generally slows down the eReader’s performance. But KITABOO’s eReader effectively tackled the performance by using AWS hosting with CDN configurations. This means that the books are stored and delivered by a cloud service called AWS, which uses a network of servers to speed up the loading time of the books. The books are sent from the nearest server to the user, reducing the load time by 50%. KITABOO’s eReader thus provided a high-tech eReader experience for the users.
How did the Higher Ed publisher
customize the user subscription model for the KITABOO eReader?
They wanted to boost customer satisfaction and retention with a user-friendly eReader that adapts to each user’s needs. They also wanted to enable subscriptions with exclusive features to generate recurring revenue and encourage free or trial users to upgrade. KITABOO played a significant role by adding a feature that checks the type of user who is accessing the eReader. If the user is not a paid subscriber to the publisher’s platform, they cannot use all the features of the eReader, such as the UGC data, which is the user-generated content that they can create or upload. Instead, they are prompted to register themselves on the publisher’s platform and pay for a subscription to use the premium features of the eReader.
The result was a win-win situation for both the premier publisher and their customers. They saw an increase in their customer satisfaction and retention rates, as well as their subscription revenue. Their customers enjoyed a personalized and enhanced reading experience that met their needs and expectations. Thus, KITABOO successfully delivered a user-friendly eReader for one of the premier US-based higher education publishers.
Revenue jumps by 50%
in less than a year
The KITABOO eReader has led to a meteoric rise in user count and revenue for this international publisher. In less than a year, the company has seen a 50% increase in revenue and has attracted a new range of users from different demographics.
Empowering students and professionals in healthcare with a customizable, high-performance eReader, a leading international publisher has widened its net, fostering a more diverse learning landscape within the critical field of medicine.The KITABOO eReader provides users with access to high-quality and relevant information, software solutions, and services that help them improve their outcomes and efficiency.
