Case study
KITABOO Fuels 38% Growth for a Global Legal Publisher with SSO & EPUB Upgrades
See how a leading legal education publisher improved platform accessibility, reduced login friction, and expanded digital content delivery using KITABOO’s secure SSO, multi-format EPUB support, and advanced customization capabilities.
- 38%
- Increase in Active Users
- 31%
- Faster Access via SSO Login
- 22%
- Higher Reading Engagement
The challenge
What was in the way
Four mission-critical obstacles were limiting seamless access, slowing content delivery, and impacting user satisfaction for the global legal publisher.
Fragmented Login Experience
Users struggled with multiple credentials across platforms, reducing ease of access.
Impact · 47% of support tickets were related to login or access issues
Limited Content Format Compatibility
Restricted EPUB support made it difficult to deliver content across devices and browsers.
Impact · 33% of users reported file-format accessibility problems
Branding & Customization Constraints
The publisher couldn’t match platform UI with its established legal brand identity.
Impact · Inconsistent branding led to 19% lower return-user frequency
Inefficient Reader Experience Across Devices
Readers encountered layout inconsistencies on iOS, Android, and web readers.
Impact · 28% higher bounce rate on mobile devices
The legal publisher realized that improving platform access, supporting diverse EPUB formats, and delivering a unified branded experience were essential for scaling digital adoption. KITABOO provided an integrated solution that addressed all three.
The solution
What KITABOO changed
Enterprise-grade capabilities engineered to eliminate each barrier
Fragmented Login Experience
Users struggled with multiple credentials across platforms.
Single Sign-On Integration
Unified authentication for seamless access across all systems.
Limited Content Format Compatibility
Restricted EPUB support reduced accessibility across devices.
Multi-Format EPUB Support
Support for multiple EPUB versions to ensure smooth reading experiences.
Branding & Customization Constraints
Inconsistent UI weakened the publisher’s legal brand identity.
White-Label UI & Bookshelf Customization
Tailored interface and bookshelf design aligned with the publisher’s branding.
Inefficient Reader Experience Across Devices
Layout and usability varied across iOS, Android, and web.
Unified Cross-Platform Reader
Consistent, reliable reading experience across all major devices.
The Academic Publisher faced the challenge of providing an accessible digital study space for students and endorsing ebooks for course administrators at universities.
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