The importance of retail stores can be seen with the emergence of new stores every year. NRF forecasts that retail sales in 2019 will increase between 3.8% and 4.4% to more than $3.8 trillion. The reason why people still go out to shop at brick and mortar stores in spite of online shopping portals, is becauseRead more
Blog
Frontline employees are the ones who frequently interact with clients. These customer-facing employees are part of various departments such as sales, marketing, retail, hospitality, etc. And their job roles could be that of a customer service executive, bank executive, in-store salesperson, receptionist, to name a few. The main attribute that these employees need to haveRead more
Recent Posts
